Review Our Policies.

Cancellation Policy

Your appointment time is reserved especially for you. This time we have set aside for you is very important to us. A $75 deposit is required at the time of booking your appointment. This will be applied to your treatment upon checkout. Thrive Aesthetics and Wellness LLC. respectfully requests a 48-hour notice of cancellation. Appointments canceled outside of the 48-hour timeframe and/or no-show appointments will forfeit their deposit. This fee is non-refundable and non-negotiable. If we are unable to process the charge to the card on file, you must provide another form of payment to settle this outstanding fee. You will not be able to book another appointment until that is completed. A subsequent deposit will be required at the time of booking your next appointment. 

We recognize the time of our patients is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other patients who could have scheduled an appointment for the same time. 

Refund Policy

We do not offer refunds on any services rendered.  Thrive Aesthetics is committed to patient satisfaction and are available to answer any questions or concerns you may have in regard to the services/treatments before purchase. 

Privacy Policy

Last updated: 12/20/2025

At Thrive Aesthetics & Wellness LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our business.

By using this website, you agree to the terms outlined below.

Information We May Collect

We may collect personal information you choose to share with us, including:

  • Name
  • Email address
  • Phone number
  • Appointment or inquiry details
  • Information submitted through contact or booking forms

We may also automatically collect limited technical information, such as:

  • IP address
  • Browser and device type
  • Pages viewed and time spent on our site

This helps us understand how our website is used and improve the experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries and communicate with you
  • Schedule and manage appointments
  • Provide and improve our services
  • Send appointment-related updates or confirmations
  • Maintain website security and functionality
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information.

Health Information Notice

Our website is not designed to collect sensitive medical or protected health information (PHI). Any health-related information you submit online is provided voluntarily and should not be considered fully secure.

For privacy and safety, sensitive medical details should be shared directly with our providers through secure, approved channels.

Shopify & Third-Party Services

Our website is hosted on Shopify, which may collect certain data necessary to operate and maintain the site. We may also use trusted third-party services for scheduling, analytics, or website functionality.

These providers only access information needed to perform their services and are required to protect it appropriately.

We are not responsible for the privacy practices of third-party websites linked from our site.

Cookies

We use cookies and similar technologies to improve site performance and understand visitor behavior. You can adjust your browser settings to disable cookies, though some site features may not function properly.

Data Security

We take reasonable steps to protect your information using administrative and technical safeguards. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Your Rights

If you are a Massachusetts resident, you may request to:

  • Access or update your personal information
  • Request deletion of your information, subject to legal or operational requirements
  • Opt out of non-essential communications

To make a request, contact us using the information below.

Children’s Privacy

This website is intended for adults. We do not knowingly collect information from individuals under 18.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a revised date.

Contact

Questions about privacy or data use? Reach out anytime.

Thrive Aesthetics & Wellness LLC
Email: info@thriveaestheticsllc.com
Phone: 978-277-3694